Return & Exchange Policy
What is GWB Exchange Policy?
If you have ordered a wrong size, exchange can be eligible if you contact us within 48 hours of delivery of your products.
Please note that you will be responsible for all shipping charges to and from us.
Products should be returned neat, unworn, with tags and original packaging
We reserve the right to refuse an exchange if the product has a sign of wear, odours, stains (glitters, oils, etc ) and no dampness from sweat or otherwise.
Please refer to the sizing chart when placing your order to ensure you receive the correct size.
If we made an error in fulfilment of your order, please contact us within 24 hours of receiving your order. if the incorrect item has been worn, opened, or removed from the package we will not be able to exchange regardless of the error on behalf of GWB.
With limited exceptions when parcels has not been tampered with as originally sent, returns are refunded via store credit in the form of a GWB e-gift card. The GWB does not issue store credit for the original shipping charges. GWB Store credit are valid for 3months.
NO RETURN OR EXCHANGE FOR DETOX TEA, FITNESS BANDS, HOT SWEAT GEL AND MIRACLE WRAPS.
How may I contact you?